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  • ServiceNow Consulting Excellence at CIT

    Cybervault Innovations and Technologies is a Singapore-based IT and Consulting enterprise specializing in enterprise workflow automation, risk governance, and IT service operations. With strong delivery capabilities across Singapore and India, we help organizations modernize their digital infrastructure through advanced platforms like ServiceNow—our core area of expertise—and UIPath.

    At Cybervault, we understand that today’s enterprises need secure, compliant, and automated systems that scale effortlessly. Our ServiceNow consulting services are designed to transform traditional, manual, and fragmented processes into intelligent, connected workflows that improve efficiency and ensure long-term business resilience.

    Workforce Strategy & Delivery Excellence for the Digital Enterprise

    In today’s rapidly evolving digital environment, organizational agility has become a core business requirement. Whether enabling ServiceNow-driven transformation initiatives, supporting healthcare organizations with critical staffing needs, or accelerating technology programs within financial services, success depends on having skilled professionals available at the right time.

    At Cybervault Innovations and Technologies, we view staffing and delivery as strategic pillars of enterprise success. Our approach focuses on aligning workforce capabilities with business objectives, ensuring organizations can execute initiatives efficiently while maintaining quality and continuity.

    Enterprises are increasingly shifting away from traditional workforce models and adopting flexible talent strategies that combine permanent employees, contractors, and contingent resources. This hybrid approach allows organizations to scale quickly, respond to evolving demands, and accelerate delivery without long-term overhead.

    This trend is particularly evident in Banking and Financial Services, where initiatives across ServiceNow, cloud platforms, cybersecurity, and emerging technologies demand highly specialized skill sets. These niche capabilities are often difficult to source for short-term or transformation-focused programs. Cybervault Innovations and Technologies addresses this challenge by delivering precisely matched talent aligned to project timelines and technical requirements.

    We believe modern staffing decisions must be data-informed. Our delivery model leverages workforce insights, skill validation, and performance metrics to ensure optimal talent deployment. Beyond technical expertise, we emphasize cultural alignment and delivery capability, ensuring every resource contributes measurable value to business outcomes.

    Our responsibility extends beyond placement. True delivery excellence requires continuous engagement, performance monitoring, and accountability throughout the engagement lifecycle.

    Our Specialized Expertise in ServiceNow

  • We deliver end-to-end ServiceNow solutions designed to streamline workflows, strengthen compliance, and accelerate digital transformation for modern enterprises.

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    1. Governance, Risk & Compliance (GRC)

    ServiceNow GRC is one of our strongest domains, empowering enterprises to build a solid governance culture through automated policy and compliance management, proactive risk identification and mitigation, streamlined audit processes with integrated evidence collection, continuous real-time monitoring of controls and risk posture, and strong regulatory alignment with MAS, RBI, GDPR, ISO, and other industry standards.

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    2. Automated Test Framework (ATF)

    Our expertise in ServiceNow ATF empowers organizations to achieve seamless upgrades and highly reliable releases by building automated test suites for workflows, catalog items, integrations, and custom-built functionalities. We help teams reduce manual testing effort by up to 80%, validate complex business rules with precision, ensure zero downtime during release cycles, and adopt continuous testing practices for long-term stability.

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    3. IT Service Management (ITSM)

    We deliver comprehensive ITSM solutions tailored for Indian enterprises to modernize and streamline IT operations. Our expertise spans Incident, Problem, and Change Management, along with Knowledge and Request Management, CMDB implementation, SLA automation, Service Catalog design, and custom workflow development. Through these implementations, organizations experience reduced service delays, improved visibility and tracking, optimized response times, and predictable, high-quality IT service delivery across the business.

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    4. ServiceNow Integration

    We also specialize in integrating ServiceNow with a wide range of enterprise systems—including HRMS, CRM platforms, monitoring tools, and core banking systems—to create a unified digital ecosystem. Our team specializes in building custom applications on ServiceNow App Engine, empowering businesses to modernize legacy workflows, extend platform functionality, integrate with core systems, streamline processes, and enable scalable, connected operations across all departments.

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  • Industries We Support

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    Banking & Financial Services

    Building efficient, compliant, and future-ready enterprises

    ServiceNow ITSM, ITOM, and GRC specialists supporting compliance, automation, and digital modernization

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    Technology & Consulting

    Delivering expertise where speed and scalability matter

    Agile technology talent including ServiceNow developers, architects, and cloud specialists

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    Healthcare

    Delivering skilled talent when healthcare needs it most

    Timely placement of qualified professionals to ensure continuity of critical healthcare operations

    Why Choose Cybervault as Your ServiceNow Partner?

    ✔ Certified ServiceNow Specialists

    ✔ Proven Experience in Regulated Industries

    ✔ Customized Workflow & Compliance Solutions

    ✔ Strong Expertise Across Singapore & India

    ✔ Reliable, Continuous Support & Optimization

    ✔ Integration-Ready, Future-Ready Approach

    ✔ Transparent Delivery & High-Quality Standards

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