Our Specialized Expertise in ServiceNow
We deliver end-to-end ServiceNow solutions designed to streamline workflows, strengthen compliance, and accelerate digital transformation for modern enterprises.
1. Governance, Risk & Compliance (GRC)
ServiceNow GRC is one of our strongest domains, empowering enterprises to build a solid governance culture through automated policy and compliance management, proactive risk identification and mitigation, streamlined audit processes with integrated evidence collection, continuous real-time monitoring of controls and risk posture, and strong regulatory alignment with MAS, RBI, GDPR, ISO, and other industry standards.
2. Automated Test Framework (ATF)
Our expertise in ServiceNow ATF empowers organizations to achieve seamless upgrades and highly reliable releases by building automated test suites for workflows, catalog items, integrations, and custom-built functionalities. We help teams reduce manual testing effort by up to 80%, validate complex business rules with precision, ensure zero downtime during release cycles, and adopt continuous testing practices for long-term stability.
3. IT Service Management (ITSM)
We deliver comprehensive ITSM solutions tailored for Indian enterprises to modernize and streamline IT operations. Our expertise spans Incident, Problem, and Change Management, along with Knowledge and Request Management, CMDB implementation, SLA automation, Service Catalog design, and custom workflow development. Through these implementations, organizations experience reduced service delays, improved visibility and tracking, optimized response times, and predictable, high-quality IT service delivery across the business.
4. ServiceNow Integration
We also specialize in integrating ServiceNow with a wide range of enterprise systems—including HRMS, CRM platforms, monitoring tools, and core banking systems—to create a unified digital ecosystem. Our team specializes in building custom applications on ServiceNow App Engine, empowering businesses to modernize legacy workflows, extend platform functionality, integrate with core systems, streamline processes, and enable scalable, connected operations across all departments.
Why Choose Cybervault as Your ServiceNow Partner?
✔ Certified ServiceNow Specialists
✔ Proven Experience in Regulated Industries
✔ Customized Workflow & Compliance Solutions
✔ Strong Expertise Across Singapore & India
✔ Reliable, Continuous Support & Optimization
✔ Integration-Ready, Future-Ready Approach
✔ Transparent Delivery & High-Quality Standards
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